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ISSN: 2310-2152    frecuency : 4   format : Electrónica

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Volume 12 Number 1 Year 2024

4 articles in this issue 

Amos Shibambu

AbstractBackground: Public healthcare facilities in South Africa need to face a complex and ever-changing environment with full versatility to avoid becoming victims of digital Darwinism. Digital Darwinism commences when technologies and society chan... see more

 

Beatah Sibanda,Benon Basheka,Jan van Romburgh

AbstractBackground: Blockchain technology can potentially enhance the efficiency and governing of the public sector. The study explored how blockchain could be instrumental in effectively governing the public sector using the Technology Acceptance Model a... see more

 

Babalo Yekani,Sibongisen B. Ngcamu,Sareesha Pillay

AbstractBackground: The economic and social impacts of the coronavirus disease 2019 (COVID-19) pandemic have hindered efficient service delivery especially at a local government level. The significance of impact evaluation within this context is crit... see more

 

Tebogo Mogotloane,Valery Louw

AbstractBackground: The poor resolution of customer complaints in the domain of public service is often attributed to a lack of accountability, transparency, communication, leadership, competent personnel, and well-defined complaint-management polici... see more