11 articles in this issue
Iwona Burka
Purpose: The aim of this paper is to show whether and how Polish managers working in the Kaizen/Lean environment, benefit from the knowledge gained during their professional work to develop competences in their personal lives and improve personal producti... see more
Jakub Danko,Vincent Šoltés,Tomáš Bindzár
Purpose: The aim of this paper is to describe another possibility of portfolio creation using the minimum spanning tree method. The research contributes to the existing body of knowledge with using and subsequently developing a new approach based on graph... see more
Arlindo Marinho,Rui G. Silva,Gilberto Santos
Purpose: The collaborative work between universities and enterprises is increasingly important given the growing competitive environment, transformed by intense global competition, rapid technological change and shorter product life cycles. In this articl... see more
Jozef Klucka,Rudolf Grünbichler
Purpose: As management systems, enterprise risk management and enterprise performance management pursue similar objectives and influence each other positively. The paper aims to provide an insight into the relationship between Enterprise Risk Management a... see more
Yousif M. Ibrahim,Norsiah Hami,Susan S. Abdulameer
Purpose: In quantitative studies, providing a valid and reliable instrument is necessary to ensure accurate results when measuring sustainable manufacturing practices (SMPs) and sustainability performance (SP). Therefore, this study aims to evaluate the v... see more
Masato Ohkubo,Yasushi Nagata
Purpose: Condition-based maintenance requires an accurate detection of unknown yet-to-have-occurred anomalies and the establishment of anomaly detection procedure for sensor data is urgently needed. Sensor data are noisy, and a conventional analysis canno... see more
Gorka Unzueta,Aritz Esnaola,José A. Eguren
Purpose: This document describes a continuous improvement process assessment system (CIPAS). A continuous improvement process (CIP) was developed to progress through the levels of continuous improvement (CI) defined by Bessant, Caffyn and Gallagher (2001)... see more
Zsuzsanna E. Tóth,Gábor Árva,Rita V. Dénes
Purpose: The main aim of this paper is to introduce the development and the application of a fuzzy rating scale in measuring customer satisfaction which are to be demonstrated through a healthcare example in order to illustrate how the proposed methodolog... see more
Aleksandra Gulc
Purpose: In recent years, the increasing popularity of e-commerce has become a driving force behind the development of courier service both in Poland and worldwide. In order to face growing competition on courier market and meet clients’ expectations, one... see more
Anna Mårtensson,Pernilla Ingelsson,Ingela Bäckström
Purpose: The purpose of this study is to describe the process of co-creating a dialogue model that aims to increase citizen value in a municipality organisation. In addition, the purpose is to present the results from the development process and to evalua... see more
Peter Schlegel,Daniel Buschmann,Max Ellerich,Robert H. Schmitt
Purpose: This paper provides a domain specific concept to assess data suitability of various data sources along the production chain for defect prediction.Methodology/Approach: A seven-phase methodology is developed in which the data suitability for defec... see more