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85.947  Articles
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Public service is the role of the function of the state apparatus as a public servant, so that the position of the Government Apparatus in public services is very strategic because it determines the extent to which the government can provide the best poss... see more

The problem studied in this study is the Community Satisfaction Index for service units of government agencies in the Regulation of the Minister of State for Administrative Reform and Bureaucratic Reform of the Republic of Indonesia Number 14 of 2017 at t... see more

In this study, it is intended to determine the level of patient and community satisfaction with the Keputih Health Center when using the Community Satisfaction Index and also to determine the performance carried out by the Keputih Health Center while prov... see more

The Community Satisfaction Index (CSI) is data and information about the level of community satisfaction from quantitative and qualitative measurement results in obtaining services from public service administrators by comparing their expectations and nee... see more

Law number 25 year 2009 concerning Public Service highlights one important thing about Community Satisfaction Index (CSI). CSI becomes an important aspect to see the extent to which Unit of Organization is able to provide excellent service. CSI measuremen... see more

Common understanding of Community Satisfaction Index (HPI) which is contained in Kep. Men. PAN No.: KEP/25/M.PAN/2/2004 is data and information about the level of community satisfaction derived from the results of quantitative and qualitative measurements... see more

Law number 25 year 2009 concerning Public Service highlights one important thing about Community Satisfaction Index (CSI). CSI becomes an important aspect to see the extent to which Unit of Organization is able to provide excellent service. CSI measuremen... see more

The sub-district office is a government institution and the arm of the state in providing services to the community. This service is also called public services that need assessment. With the spirit of bureaucratic decentralization that gave birth to regi... see more

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