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180.170  Articles
1 of 18.017 pages  |  10  records  |  more records»
One of the integrated e-commerce models is online ticket selling. Many travel agents sell travel tickets for national or international destinations online through websites; one of them is Tiket.com, a popular travel agency in Indonesia. The intense compet... see more

Purpose – To identify which requirements are most important for generating customer satisfaction in a footwear company, through the application of the KANO Model.Design/methodology/approach – A questionnaire was applied by non-probabilistic sampling to co... see more

Purpose – To identify which requirements are most important for generating customer satisfaction in a footwear company, through the application of the KANO Model.Design/methodology/approach – A questionnaire was applied by non-probabilistic sampling to co... see more

Penelitian ini bertujuan untuk melakukan tahapan evaluasi yang secara rutin wajib dilaksanakan dalam setiap ekosistem hidup sistem informasi. Objek penelitian adalah website Pusat Informasi Harga Pangan Strategis (PIHPS). Penelitian ini diawali dengan tah... see more

El creciente interés por la actividad física en los últimos años ha hecho que los centros fitness se hayan convertido en un pilar fundamental para la promoción de hábitos de vida saludables. La competitividad entre empresas del sector del fitness hace nec... see more

Introduction/Main Objectives: This study aims to evaluate the effectiveness of digital wallets service qualities using Kano Model. Understanding customer needs and satisfaction is crucial in developing products. Background Problems: In the “new normal” er... see more

Todas as empresas, independente do seu segmento, de sua atividade (manufatura ou serviço), do seu porte ou mesmo da localização geográfica, estão sujeitas, direta ou indiretamente, às regras de competição do mercado; onde competir significa conquistar, ma... see more

This study aims to determine the classification of attribute needs of purchasing services through the Adorable Projects website by using the integration of e-Servqual and Kano Models. The selection of these objectives is based on the low level of website ... see more

Today, understanding customer satisfaction is becoming a difficult and complex task for companies due to the explosive growth of the voice of the customer in online reviews. This has pushed companies to rethink their business strategies and resort to busi... see more

1 of 18.017 pages  |  10  records  |  more records»