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11.410  Articles
1 of 1.141 pages  |  10  records  |  more records»
The increase in social media platforms in today's digital era and the understanding of companies or marketers about the importance of marketing products in marketing competition, as well as the importance of building relationships with customers to make t... see more

The purpose of this study was to examine the model of the antecedent of customer delight and customer loyalty and their impact on revisit intention at a Japanese Acupuncture family medicine clinic XYZ, Jakarta. PLS-SEM was used to analyze empirical data o... see more

THE EFFECT OF BANK IMAGE AND SERVICE QUALITY ON CUSTOMER SATISFACTION DIMEDIATION LOYALTY In the current merger process at Bank Syariah Indonesia, there is often a buildup of customers due to the migration process, many complain about various things ... see more

These points of research to analyze the effect of e-service quality and e-trust on customer satisfaction and loyalty of internet banking users. The population in this research was Bank of Kaltimtara customers who had used internet banking services. The sa... see more

Penelitian ini bertujuan untuk mengetahui pengaruh brand trust dan service quality untuk mengetahui pengaruh service satisfaction terhadap customer loyalty pada pengguna aplikasi Traveloka melalui layanan customer service. Unit analisis pada penelitian in... see more

Since the epidemic, digitization has advanced more quickly than anybody could have anticipated. From 2019 to 2021, IndiHome's product surpasses its rivals by controlling more than 80% of the market share. On the other hand, it is paradoxical that IndiHome... see more

Every year, the internet and technology continue to evolve and advance. Data indicates that Indonesia, with 170.4 million smartphone users, is in fourth place in 2020. It is also reinforced by the entirely digital world that exists today, which necessitat... see more

Currently, world beauty Is growing in Indonesia, especially in self-care. Women and men are also starting to take care of themselves by using skincare. Skincare is very important to use for beauty and self-care. Skincare now can be used in all various cir... see more

This study aims to determine the effect of Promotion, Ease of Use, Brand Image, Service Quality and Website Quality on Customer Loyalty mediated by Customer Satisfaction. The sample in this study amounted to 400 people whose people are domiciled in Batam ... see more

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