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19  Articles
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This research examines the influence of service quality (tangibles, reliability, responsiveness, assurance, and empathy) and store atmosphere on customer satisfaction and the influence of customer satisfaction on repurchase intention, trust, and word of m... see more

This essay discusses the legal protection for mobile banking custumers, because the mobile banking product as one of the delivery many benefits but contain many risk on the other side that could cause losses for the custumers. Therefore, the protection fo... see more

Objectives: To analyze the maternity patient satisfaction for services provided in the maternity room of Dr Soetomo General Hospital Surabaya.Materials and Methods: Cross-sectional observational studies. In this study only made observation without interve... see more

Motivation and Satisfiction are the two factors of a few relatively large factors suspected to influencePerformance on the Muntaza Tours and Travel Cibubur. These research aimed to determine the effect ofMotivation and Satisfiction toward Performance on M... see more

This study aims 1) to determine the effect of price on purchasing decisions at Indomaret Diponegoro Takalar. 2) to determine the effect of product completeness on purchasing decisions custumers at Indomaret Diponegoro Takalar. The type of research used in... see more

This study entitled the influence of service quality and customer satisfaction on customer loyalty at PT. Bank Mandiri KCP Jamika Bandung. This study aims to determine the effect of service quality and customer satisfaction on customer loyalty at PT. Bank... see more

This research is aimed at investigating market posisition and market orientation of bakery producers, and designing mix marketing strategy for bakery producers in Bengkulu city.  Four bakery producers, namely Surya Bakery, Bake Mart, Karina Bakery an... see more

Salak merupakan komoditas unggulan dari Kabupaten Sleman. Saat ini proses produksipertanian salak masih dilakukan secara tradisional menggunakan sabit yang tidak ergonomissehingga banyak salak yang rusak saat di panen dan tidak jarang petani tertusuk duri... see more

Background: Hospitals must be well prepared and ready for any kind of disaster in both of its facilities and human resources. PKU Muhammadiyah Bantul Hospital is situated within disaster prone area. The main issues faced by the hospital are complaints fro... see more

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