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33.950  Articles
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 The purpose of this study is to examine the service quality of a higher education institution (HEI) using the SERVQUAL instrumentation. The study relied on a survey of undergraduate students at a private university in Bangladesh and the methodology ... see more

The primary objective of the present research was to test the hypothesis that despite being trained in academic writing for one semester, there remain gaps in Saudi undergraduate English Major students’ academic writing, especially pertaining to research ... see more

Traveloka.com is one of the famous online travel agents to make hotel reservation in Indonesia. Consumers making online hotel reservation can sometimes find that the performance of the website does not meet their needs. This study is to analyze the gap be... see more

The risks posed by climate change to Sub Saharan Africa’s (SSA) smallholder fresh export fruit and vegetables production are amplifying the significance of farmers’ climate change perceptions in enhancing adoption of suitable adaptation strategies. Produc... see more

Despite the consistent emphasis on grammar instruction in English classrooms in South Korea, studies regarding grammar instruction have not yet been extensively conducted. The present study aims to discover the gap between learners’ grammatical awareness ... see more

Adequate infection control plays a key role in preventing healthcare-associated infections (HAIs). This study aimed to explore staff perceptions of hospital infection control in a rural and an urban hospital in Vietnam. Individual interviews were conducte... see more

This study assessed the chemical engineering education in the Philippines through the perception on the level of preparedness by the chemical engineering graduates and the chemical engineering practitioners. It used an exploratory research approach to fur... see more

Prior studies show gaps in using the Zoom application for language learning with various perceptions of language learning. This study attempts to reveal students' perceptions of using the Zoom Cloud Meeting Application in teaching and learning reading cla... see more

This research aims to determine the differences and similarities in perceptions, experiences, satisfaction, and behaviour intention of travellers who engage with, and appreciate Intangible Cultural Heritage, according to the sociodemographic profile of th... see more

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