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11.828  Articles
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Almost every company in Indonesia carries out a variety of strategies to be competitive. In the Bottled Drinking Water Industry, the result of a research carried out by Mandiri Industry Update (2015) indicated the existence of intense competition, with mo... see more

Almost every company in Indonesia carries out a variety of strategies to be competitive. In the Bottled Drinking Water Industry, the result of a research carried out by Mandiri Industry Update (2015) indicated the existence of intense competition, with mo... see more

The quality of education service can observe with how the institution gives a quality asurance. The government pass-through Kepmenpan No: KEP/25/M.PAN/2/2004 have made guedeline to assess of costumers satisfaction for every institution belonging to the ed... see more

The purpose of this paper is to compare unidimensional reliability and multidimensionalreliability of instrument students’ satisfaction as an internal costumer. Multidimensionalreliability measurement is rarely used in the field of research. Multidimens... see more

The purpose of the research is to compare the satisfaction that the customers receive from a national brand retailer versus local brand retailer based on the service quality given by these retailers in Airmadidi, Minahasa Utara. The result of the research... see more

The purpose of this paper is to compare unidimensional reliability and multidimensional reliability of instrument students’ satisfaction as an internal costumer. Multidimensional reliability measurement is rarely used in the field of research. Multidimens... see more

This research is a quantitative research by using multiple linier regression analysis and interaction analysis (MRA). The method of data collection uses a questionnaire. The goal of this research is to analyze the effect of barokah savings pick-up service... see more

The purpose of this study is to analyze the model of increasing income and costumer satisfaction through product quality and digital marketing in the Micro, Small and Medium Enterprises (MSME) of Baduy Community, Lebak Municipality, Banten Province, Indon... see more

Pandemic outbreaks of COVID-19 have made customers take drastic steps to help world governments to prevent further spread, one of which is by social distancing. This policy made buying and selling online a convenient option to fulfill the needs for goods ... see more

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