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41  Articles
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Indihome is a digital service such as the internet that can be used at home, landlines and interactive TV. However, because it is so extensive, Indihome has received a lot of criticism because the internet connection is rarely stable. Therefore, a sentime... see more

 Indihome is a product of PT Telekomunikasi Indonesia as an internet service provider or internet service provider (ISP) in Indonesia. Every product or service offered to the public certainly has its advantages and disadvantages, as well as Indihome.... see more

This study aims to determine and identify the effect of product quality and price on the decision to use Indihome by PT Telekomunikasi Indonesia (Telkom). This type of research was quantitative. The population in this study were Indihome consumers in Jomb... see more

Dalam era digital saat ini, penanganan keluhan pelanggan sangat dibutuhkan demi meningkatkan kepercayaan dan mendapatkan pelanggan yang loyal terhadap produk/jasa perusahaan. Media sosial khususnya twitter juga menjadi salah satu saluran dalam fungsi yang... see more

This study aims to determine how product quality and service quality affect Indihome customer satisfaction in Surabaya. Residents in Surabaya who use Indihome whose population is not explicitly known are the research population. Seventy Indihome users in ... see more

In this study, the authors conducted an analysis of the quality of fiber optic network maintenance based on attenuation value and maintenance time using fuzzy Mamdani logic and simulated using Matlab software, to improve accuracy in drawing conclusions on... see more

Industrial revolution 4.0 brings markets that are more producer to consumers. In the past, consumers transacted through traditional or modern markets, in the digital era the market is brought closer to information technology so that producers can market t... see more

Penelitian ini bertujuan untuk mengetahui besar pengaruh kualitas pelayanan terhadap minat beli ulang produk indihome di PT. Infomedia Nusantara Bandung. Metode penelitian yang digunakan adalah metode penelitian kuantitatif dengan Teknik pengumpulan data ... see more

Tujuan dari penelitian ini adalah untuk mengetahui apakah kualitas pelayanan (X) mempengaruhi terhadap tingkat kepuasan pelanggan (Y) kantor Indihome Gegerkalong Bandung. Populasi penelitian berjumlah 691. Pengambilan sampel pada penelitian ini menggunaka... see more

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