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11.634  Articles
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Due to the rapid changes in the global market and the increased competitionexperienced between firms, “Brand Management” has become more important. Goodbrand management brings about clear differentiation between products, ensuresconsumer loyalty and prefe... see more

Food souvenirs have a strategic role in supporting agribusiness. Although it has an important role, there is no agreement on the factors that affect the quality of food souvenirs. This study aims to develop a model for measuring the quality of food souven... see more

The Covid-19 pandemic has brought about fundamental changes in providing school guidance and counseling services. The provision of services that were previously done offline, now it was changed to online. This study examines the descriptions of students' ... see more

Work From Home (WFH) is referred to as a modern work concept where employees do not have to commute to work and can complete work remotely. WFH has a major influence on work results or employee productivity, especially for women. The purpose of this paper... see more

THE EFFECT OF BANK IMAGE AND SERVICE QUALITY ON CUSTOMER SATISFACTION DIMEDIATION LOYALTY In the current merger process at Bank Syariah Indonesia, there is often a buildup of customers due to the migration process, many complain about various things ... see more

The increasing number of schools in Depok in the latest 5 years, forcing the Sekolah Alam Depok to fight in a tight competition. Decreasing the number of registrants in Sekolah Alam Depok is suspiciously caused by the decreasing of Customer satisfaction a... see more

These points of research to analyze the effect of e-service quality and e-trust on customer satisfaction and loyalty of internet banking users. The population in this research was Bank of Kaltimtara customers who had used internet banking services. The sa... see more

The airline business is one of the businesses determined by the quality of its services. Every airline creates its best service so that customers feel satisfied and loyal to using their services. Therefore, customer satisfaction is an essential metric to ... see more

The study aimed to reveal the degree of public-school principals in the Eastern Province practicing distributed leadership from the teachers' point of view, and its relationship to their job satisfaction. Besides, Knowing the impact of distributed leaders... see more

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